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Can I return an item?

Yes, we have a 7 day return policy and offer online credit only!

Prior to returning your item, you must email us at and request a return; please include the invoice number and your name. Once we pull the invoice history, we will message you back with instructions on how to return.

Item must be returned within 7 days of receiving it. It must be returned with original receipt and tags still attached and it must be clean with no odors! Once the item is inspected, we will issue you an online credit to be used towards your next purchase. Your credit will go straight to your Classy Cotton acct. and may only be used online. If we paid for the original shipping, that will be deducted from your credit.

Please allow 2-3 business days, once we receive your item, to process it and issue you a credit.

Mail items to 6784 Hwy 101, Lexington, AL 35648. If your item is 15 oz. or less, please mail it back using first class service and you can may reuse the mailer it came in.

We do not accept returns on the following:

  • past the 7 day limit

  • clearance items

  • items bought using a sale code

  • “deal of the day or night” items

  • “reserve” or “pre order” items

  • items that have been laundered, worn or have odors

  • undergarments such as bras, undershorts and other intimates

  • items purchased for $20 and under

⭐️You can drop off a return item, instead of mailing it, during our storefront's opening hours, We will apply your credit within 2-3 business days of receiving it to use towards your next online purchase.